Discussion:
Printer Properties not available
(too old to reply)
Nev Carter
2006-07-18 13:23:55 UTC
Permalink
For the last week, I have not been able to view printer properties for any
of the printers I have installed on my XP machine. Clicking printer
properties just does nothing - no dialog or error messages. The printers
work OK, and one printer which is shared over the network can have it's
properties viewed and changed by other PCs on the network.

Could a system file have been corrupted, and if so which ones are involved?

A backdoor trojan (backdoor.breplibot.X) was detected about a week ago and
was removed by Spy Doctor - could that be related to the problem?

Thanks,
Nev.
Byte
2006-07-18 17:35:02 UTC
Permalink
The answer to your last question is probably - Yes....

Uninstall & reinstall Printer
http://www.coribright.com/windows/Article%20One.htm
--
XP - WNP
Today is the first day of the
rest of your life.
Post by Nev Carter
For the last week, I have not been able to view printer properties for any
of the printers I have installed on my XP machine. Clicking printer
properties just does nothing - no dialog or error messages. The printers
work OK, and one printer which is shared over the network can have it's
properties viewed and changed by other PCs on the network.
Could a system file have been corrupted, and if so which ones are involved?
A backdoor trojan (backdoor.breplibot.X) was detected about a week ago and
was removed by Spy Doctor - could that be related to the problem?
Thanks,
Nev.
Hal Hostetler [MVP P/I]
2006-07-18 23:07:11 UTC
Permalink
URL change:

http://www.coribright.com/windows/Article_One.htm

Hal
--
Hal Hostetler, CPBE -- ***@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
Post by Byte
The answer to your last question is probably - Yes....
Uninstall & reinstall Printer
http://www.coribright.com/windows/Article%20One.htm
--
XP - WNP
Today is the first day of the
rest of your life.
Post by Nev Carter
For the last week, I have not been able to view printer properties for any
of the printers I have installed on my XP machine. Clicking printer
properties just does nothing - no dialog or error messages. The printers
work OK, and one printer which is shared over the network can have it's
properties viewed and changed by other PCs on the network.
Could a system file have been corrupted, and if so which ones are involved?
A backdoor trojan (backdoor.breplibot.X) was detected about a week ago and
was removed by Spy Doctor - could that be related to the problem?
Thanks,
Nev.
Nev Carter
2006-07-20 08:26:29 UTC
Permalink
Hi,

I have already tried uninstalling and reinstalling the printer drivers
(forcing new files to be installed from disk), without any changes seen. I
print to 1 local printer and 2 network printers in a small network (5 PCs)
and all the printers are affected (no properties available).

Thanks,

Nev.
Post by Hal Hostetler [MVP P/I]
http://www.coribright.com/windows/Article_One.htm
Hal
--
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
Post by Byte
The answer to your last question is probably - Yes....
Uninstall & reinstall Printer
http://www.coribright.com/windows/Article%20One.htm
--
XP - WNP
Today is the first day of the
rest of your life.
Post by Nev Carter
For the last week, I have not been able to view printer properties for
any
Post by Byte
Post by Nev Carter
of the printers I have installed on my XP machine. Clicking printer
properties just does nothing - no dialog or error messages. The printers
work OK, and one printer which is shared over the network can have it's
properties viewed and changed by other PCs on the network.
Could a system file have been corrupted, and if so which ones are
involved?
Post by Byte
Post by Nev Carter
A backdoor trojan (backdoor.breplibot.X) was detected about a week ago
and
Post by Byte
Post by Nev Carter
was removed by Spy Doctor - could that be related to the problem?
Thanks,
Nev.
Chris Day
2007-01-02 08:56:00 UTC
Permalink
Hi Nev -

Did you manage to resolve this ? I'm having the same problem
Post by Nev Carter
Hi,
I have already tried uninstalling and reinstalling the printer drivers
(forcing new files to be installed from disk), without any changes seen. I
print to 1 local printer and 2 network printers in a small network (5 PCs)
and all the printers are affected (no properties available).
Thanks,
Nev.
Post by Hal Hostetler [MVP P/I]
http://www.coribright.com/windows/Article_One.htm
Hal
--
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
Post by Byte
The answer to your last question is probably - Yes....
Uninstall & reinstall Printer
http://www.coribright.com/windows/Article%20One.htm
--
XP - WNP
Today is the first day of the
rest of your life.
Post by Nev Carter
For the last week, I have not been able to view printer properties for
any
Post by Byte
Post by Nev Carter
of the printers I have installed on my XP machine. Clicking printer
properties just does nothing - no dialog or error messages. The printers
work OK, and one printer which is shared over the network can have it's
properties viewed and changed by other PCs on the network.
Could a system file have been corrupted, and if so which ones are
involved?
Post by Byte
Post by Nev Carter
A backdoor trojan (backdoor.breplibot.X) was detected about a week ago
and
Post by Byte
Post by Nev Carter
was removed by Spy Doctor - could that be related to the problem?
Thanks,
Nev.
cloud_head
2006-07-28 21:24:38 UTC
Permalink
Nev,

Did you ever get any info on solving this problem? I’m having the
same problem with a Windows XP notebook, and have been since suffering
an overwhelming attack of spyware a few weeks back.

Hugh
Post by Nev Carter
For the last week, I have not been able to view printer
properties for any
of the printers I have installed on my XP machine. Clicking
printer
properties just does nothing - no dialog or error messages.
The printers
work OK, and one printer which is shared over the network can
have it's
properties viewed and changed by other PCs on the network.
Could a system file have been corrupted, and if so which ones
are involved?
A backdoor trojan (backdoor.breplibot.X) was detected about a
week ago and
was removed by Spy Doctor - could that be related to the
problem?
Thanks,
Nev.
Cari (MS-MVP)
2006-07-31 05:03:56 UTC
Permalink
It's possible that the spyware removal also removed some essential registry
entries. If possible, clean install. If not, try a Repair Install.
--
Cari (MS-MVP)
Printing & Imaging
http://www.coribright.com/windows
Nev,
Did you ever get any info on solving this problem? I'm having the
same problem with a Windows XP notebook, and have been since suffering
an overwhelming attack of spyware a few weeks back.
Hugh
Post by Nev Carter
For the last week, I have not been able to view printer
properties for any
of the printers I have installed on my XP machine. Clicking
printer
properties just does nothing - no dialog or error messages.
The printers
work OK, and one printer which is shared over the network can have it's
properties viewed and changed by other PCs on the network.
Could a system file have been corrupted, and if so which ones are involved?
A backdoor trojan (backdoor.breplibot.X) was detected about a week ago and
was removed by Spy Doctor - could that be related to the
problem?
Thanks,
Nev.
Chris Day
2007-01-02 12:03:00 UTC
Permalink
Hi Nev -

I had the same problem - I went through printui.dll and checked each DLL it
referenced.

See my post "Subject: Cannot access printer properties for all printers
XP-SP2", this might help you
Post by Nev Carter
For the last week, I have not been able to view printer properties for any
of the printers I have installed on my XP machine. Clicking printer
properties just does nothing - no dialog or error messages. The printers
work OK, and one printer which is shared over the network can have it's
properties viewed and changed by other PCs on the network.
Could a system file have been corrupted, and if so which ones are involved?
A backdoor trojan (backdoor.breplibot.X) was detected about a week ago and
was removed by Spy Doctor - could that be related to the problem?
Thanks,
Nev.
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